Privacy policy

Effective Date: 6 July 2025

Ofrigoods (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with our services.

Information We Collect

We may collect the following types of information:

  • Personal identification information: Name, email address, phone number, shipping address, billing address.

  • Order information: Purchase details, payment details (processed securely via third-party payment processors; we do not store your full payment card details).

  • Technical information: IP address, browser type, device type, cookies, and usage data to help us improve our services.

  • Communications: Records of your interactions with us, including emails and customer service inquiries.

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you about your orders, updates, or promotional offers

  • Improve and personalize your shopping experience

  • Ensure the security of our website and systems

  • Comply with legal obligations

We will never sell your personal data to third parties.

Sharing Your Information

We may share your data only with trusted partners who help us operate our business, such as:

  • Payment processors

  • Shipping and delivery partners

  • Shopify, our ecommerce platform provider

  • Legal authorities, only if required by law

All partners are obligated to keep your data secure and confidential.

Data Retention

We will retain your personal information only as long as necessary to fulfill the purposes outlined in this policy and comply with applicable laws.

Cookies & Tracking

Our website uses cookies and similar technologies to enable essential functions, analyze site usage, and enhance your experience. You can manage cookie preferences through your browser settings.

Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict certain data uses

  • Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at Ofrigoods@hotmail.com.

Security

We take reasonable measures to protect your information, including encryption and secure server technologies. However, no online service is 100% secure, and you use our website at your own risk.

Changes to This Policy

We may update this Privacy Policy occasionally. The latest version will always be posted on our website with the effective date shown at the top.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

  • Email: Ofrigoods@hotmail.com

  • Address: 552 Prescot Road, Old Swan, Liverpool, L13 3DE, United Kingdom

  • Phone